{"id":2064,"date":"2024-10-31T08:30:07","date_gmt":"2024-10-31T07:30:07","guid":{"rendered":"https:\/\/p680426.mittwaldserver.info\/contact\/"},"modified":"2025-01-27T10:53:42","modified_gmt":"2025-01-27T09:53:42","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.smarthotel.at\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div class=\"lazyblock-intro-slider-headline-btns-2bwGQQ wp-block-lazyblock-intro-slider-headline-btns\">\r\n<section class=\"intro-slider-headline-btns full-width-grid text-center text-white  mb-none\">\r\n            <div class=\"media-slider summer-item\" style=\"--opacity-overlay: 30%\">\r\n                            <div class=\"media-container\">\r\n                                                <picture>\r\n                                                                    <source media=\"(orientation: landscape)\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-500x281.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-1024x576.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-300x169.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-768x432.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-1536x864.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-2048x1152.jpg 2048w\">\r\n                                    <source media=\"(orientation: portrait)\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-portrait.jpg 1440w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-portrait-375x500.jpg 375w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-portrait-768x1024.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-portrait-225x300.jpg 225w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-portrait-1152x1536.jpg 1152w\">\r\n                                                                <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape.jpg\" class=\"attachment-full size-full\" alt=\"Paragleiter mit Bergen im Hintergrund\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-500x281.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-1024x576.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-300x169.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-768x432.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-1536x864.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-intro-sommer-landscape-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                            <\/picture>\r\n                                                            <\/div>\r\n                    <\/div>\r\n        <div class=\"media-slider winter-item\" style=\"--opacity-overlay: 30%\">\r\n                            <div class=\"media-container\">\r\n                                                <picture>\r\n                                                                    <source media=\"(orientation: landscape)\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-500x281.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-1024x576.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-300x169.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-768x432.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-1536x864.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-2048x1152.jpg 2048w\">\r\n                                    <source media=\"(orientation: portrait)\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-portrait.jpg 1440w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-portrait-375x500.jpg 375w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-portrait-768x1024.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-portrait-225x300.jpg 225w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-portrait-1152x1536.jpg 1152w\">\r\n                                                                <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape.jpg\" class=\"attachment-full size-full\" alt=\"Gasteintal im Winter\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-500x281.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-1024x576.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-300x169.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-768x432.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-1536x864.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/kontakt-intro-winter-landscape-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                            <\/picture>\r\n                                                            <\/div>\r\n                    <\/div>\r\n        <div class=\"content-container full-width-grid\">\r\n    <button class=\"menu-toggle justify-self-center\" aria-label=\"Menu Toggle\">\r\n\t\t\t<span class=\"line top-line\"><\/span>\r\n\t\t\t<span class=\"line middle-line\"><\/span>\r\n\t\t\t<span class=\"line bottom-line\"><\/span>\r\n\t\t<\/button>\r\n        <div class=\"season-toggle justify-self-center\" aria-label=\"Season Toggle\">\r\n\t\t\t<div class=\"season-toggle-inner d-flex align-items-center\">\r\n\t\t\t\t<input class=\"season-toggle-input\" type=\"checkbox\" role=\"switch\" name=\"season\" aria-label=\"Season\" \/>\r\n\t\t\t\t<div class=\"icon icon-winter\"><\/div>\r\n\t\t\t\t<div class=\"icon icon-summer\"><\/div>\r\n\t\t\t\t<span class=\"season-toggle-bg\"><\/span>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n        <div class=\"logo-menu-toggle-container position-relative justify-self-center d-flex flex-column align-items-center\">\r\n            <div class=\"site-logo\"><a href=\"https:\/\/www.smarthotel.at\/en\/\" class=\"custom-logo-link\" rel=\"home\"><img loading=\"lazy\" decoding=\"async\" width=\"170\" height=\"129\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/smart-hotel-logo_w.png\" class=\"custom-logo\" alt=\"smartHOTEL\" \/><\/a><\/div>\r\n        <\/div>\r\n\r\n        <div class=\"site-description h5 align-self-start\">Your hotel at the pulse of the Alps!<\/div>\r\n\r\n        \n<div role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.smarthotel.at\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to DE (DE)\" title=\"Switch to DE (DE)\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">DE<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.smarthotel.at\/en\/\" hreflang=\"en\" lang=\"en\" class=\"wpml-ls-link\" aria-current=\"page\" aria-label=\"Switch to EN (EN)\" title=\"Switch to EN (EN)\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">EN<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n\r\n                    <a href=\"\/en\/rooms\/\" class=\"badge-btn green\">\n            <div class=\"badge-circle-inner\">5%<\/div>\n        <div class=\"badge-circle-outer rotate\"><\/div>\n    <\/a>\n    \r\n        <div class=\"content-bottom d-flex flex-column align-items-center\">\r\n                            <div class=\"headline h5\">Contact &amp; Information<\/div>\r\n            \r\n            \r\n                            <div class=\"btns-container d-flex flex-gap\">\r\n                                            <a href=\"https:\/\/reservation.one.dirs21.de\/smarthotelat?los=1\" class=\"default-btn black\" aria-label=\"Book\"  target=\"_blank\" >Book<\/a>\r\n                                            <a href=\"#non-binding-enquiry\" class=\"default-btn dark-green\" aria-label=\"Enquire\" >Enquire<\/a>\r\n                                    <\/div>\r\n                    <\/div>\r\n    <\/div>\r\n<\/section><\/div>\n\n<div class=\"lazyblock-headline-text-btns-img-w-text-Z1AbDHC wp-block-lazyblock-headline-text-btns-img-w-text\">\r\n<section class=\"headline-text-btns-img-w-text full-width-grid position-relative mt-none mb-none bg-default text-default pt-large pb-large\">\r\n    <div class=\"content-container\">\r\n                    <h1 class='headline' style='max-width:20ch;'>                All about the topic<br><strong>Stay<\/strong>            <\/h1>                            <div class=\"text-container\"><p>Do you have any questions about your stay, would you like more information or would you like to book directly? We are always here for you and happy to help. Whether by phone, email or via our contact form &#8211; your request is important to us. The Smarthotel in Dorfgastein is easy to reach and perfectly located for exploring the region. We look forward to welcoming you soon and providing you with unforgettable vacation days. Do not hesitate to contact us &#8211; we look forward to hearing from you!     <\/p><\/div>\r\n                    <\/div>\r\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"170\" height=\"44.98\" class=\"mountain-sm draw-animation\">\r\n    <path d=\"M0 42.193h36.252L50.14 18.699l13.788 24.194L85.211 2.16l21.252 40.733 13.9-24.194 13.711 23.494H170\" fill=\"none\" stroke=\"#707070\" stroke-width=\"2\" class=\"line\"\/>\r\n<\/svg>            <div class=\"icon-container top-right\" style=\"--width:100%\" data-aos=\"fade-left\" data-aos-delay=\"200\">\r\n            <img loading=\"lazy\" decoding=\"async\" width=\"958\" height=\"802\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/wichtiges-auf-den-punkt-gebracht-en.png\" class=\"attachment-full size-full\" alt=\"Designelement Englisch: What matters, summed up\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/wichtiges-auf-den-punkt-gebracht-en.png 958w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/wichtiges-auf-den-punkt-gebracht-en-500x419.png 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/wichtiges-auf-den-punkt-gebracht-en-300x251.png 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/wichtiges-auf-den-punkt-gebracht-en-768x643.png 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/>        <\/div>\r\n    <\/section><\/div>\n\n<div class=\"lazyblock-contact-P9fAB wp-block-lazyblock-contact\" id=\"kontakt-smarthotel\">\r\n<section class=\"contact full-width-grid mt-none mb-none\">\r\n            <div class=\"media-container position-relative bg-\">\r\n            <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"802\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt.jpg\" class=\"position-absolute\" alt=\"Nebelige Landschaft\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-500x157.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-1024x321.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-300x94.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-768x241.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-1536x481.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/bg-kontakt-2048x642.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                    <\/div>\r\n                <h2 class=\"headline mt-large\">Contact information<\/h2>\r\n        <div class=\"content-container fw-600 d-grid mb-large\">\r\n        <div class=\"address\">\r\n            \r\n                smartHOTEL<br \/>\r\n\r\n                                    <a href=\"https:\/\/maps.app.goo.gl\/RVzCJDAfPf1zk6U89\" target=\"_blank\">\r\n                    \r\n                    Kirchplatz 2<br \/>\r\n                    5632 Dorfgastein<br \/>\r\n                    Austria<\/span>\r\n                                        <\/a>\r\n                                    <\/div>\r\n\r\n        <div class=\"contact d-flex flex-column\" id=\"kontakt\">\r\n\r\n                                                <a href=\"tel:+43-6433-20000\" class=\"icon phone\"><\/i>+43-6433-20000<\/a>\r\n                                                        <a href=\"mailto:office@smarthotel.at\" class=\"icon mail\"><\/i>office@smarthotel.at<\/a>\r\n                                <\/div>\r\n            <\/div>\r\n<\/section><\/div>\n\n\n<div id=\"non-binding-enquiry\" class=\"wp-block-group full-width-grid form-section mt-large mb-small\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Non-binding enquiry<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Send us your non-binding inquiry! Simply fill out the form and we will send you a suitable holiday offer. We look forward to hearing from you!  <\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\"><p class=\"wpcf7-contact-form-not-found\"><strong>Error:<\/strong> Contact form not found.<\/p><\/div>\n<\/div><\/div>\n\n\n<div class=\"lazyblock-services-ZA9STG wp-block-lazyblock-services\" id=\"leistungen\">\r\n<section class=\"services full-width-grid position-relative pt-large pb-large mt-none mb-none bg-light-gray\">\r\n            <h2 class=\"headline text-center\">Our services<\/h2>\r\n                    <div class=\"accordion services-accordion\">\r\n                            <div class=\"accordion-item active\">\r\n                    <div class=\"accordion-title\">\r\n                        Included services                        <div class=\"mountain-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 84.44 15.75\"><path d=\"M.685 14.375 14.53 1.369l13.845 13.006L42.22 1.369l13.845 13.006L69.91 1.369l13.845 13.006\" fill=\"none\" stroke=\"#7e9559\" stroke-width=\"2\" vector-effect=\"non-scaling-stroke\"><\/path><\/svg><\/div>\r\n                    <\/div>\r\n                    <div class=\"accordion-content list-container\"><ul>\n<li>Breakfast booking: Rich vitality breakfast buffet incl. coffee specialties <\/li>\n<li>Half-board booking: Rich vitality breakfast buffet incl. coffee specialties and a delicious 3-course menu in the evening (soup, dish of the day, dessert) <\/li>\n<li>Relaxation area with sauna, steam bath, infrared cabin and relaxation room<\/li>\n<li>WLAN in all public areas and rooms<\/li>\n<li>Flat screen TV<\/li>\n<li>Children&#8217;s playroom with large screen &amp; DVD player<\/li>\n<li>Ski\/bike room with heated ski boot dryer<\/li>\n<li>Rooms: Free parking spaces are available near the mountain railroad (approx. 300 meters away)<\/li>\n<li>Apartment: Free parking directly at the Egger Wirt<\/li>\n<li>Cleaning every 2 days (room only)<\/li>\n<li><a href=\"https:\/\/www.gastein.com\/en\/gastein\/gastein-card\/\" target=\"_blank\" rel=\"noopener\">Gastein Card<\/a> &#8211; is available free of charge for our guests at the smartHOTEL<\/li>\n<li>Free admission to the Dorfgastein solar pool in summer<br>(May &#8211; September &#8211; no swimming on rainy days)<\/li>\n<\/ul><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">\r\n                        Additional services                        <div class=\"mountain-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 84.44 15.75\"><path d=\"M.685 14.375 14.53 1.369l13.845 13.006L42.22 1.369l13.845 13.006L69.91 1.369l13.845 13.006\" fill=\"none\" stroke=\"#7e9559\" stroke-width=\"2\" vector-effect=\"non-scaling-stroke\"><\/path><\/svg><\/div>\r\n                    <\/div>\r\n                    <div class=\"accordion-content list-container\" style=\"display: none;\"><ul>\n<li>Apartment: breakfast buffet and 3-course evening menu (soup, dish of the day, dessert) Booking by the day possible &#8211; on request<\/li>\n<li>Room cleaning can be booked daily on request<\/li>\n<li>Pets \u20ac 12,00 per pet and day<\/li>\n<li>Buy ski passes easily online: <a href=\"https:\/\/dorfgastein.skiamade.com\/en\" target=\"_blank\" rel=\"noopener\"><strong>Ticketshop <\/strong><\/a>Dorfgasteiner Bergbahnen<\/li>\n<li>Ski and bike rental &#8211; at <a href=\"https:\/\/www.sport-egger.com\/\" target=\"_blank\" rel=\"noopener\"><strong>Sport Egger<\/strong><\/a> in Dorfgastein<\/li>\n<li>Ski school courses &#8211; at <a href=\"https:\/\/ski-alpinschule.at\/\" target=\"_blank\" rel=\"noopener\"><strong>Ski School Angerer<\/strong><\/a> and <a href=\"https:\/\/www.schischuledorfgastein.at\/\" target=\"_blank\" rel=\"noopener\"><strong>Ski School Holleis<\/strong><\/a> in Dorfgastein<\/li>\n<\/ul><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">\r\n                        Price services                        <div class=\"mountain-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 84.44 15.75\"><path d=\"M.685 14.375 14.53 1.369l13.845 13.006L42.22 1.369l13.845 13.006L69.91 1.369l13.845 13.006\" fill=\"none\" stroke=\"#7e9559\" stroke-width=\"2\" vector-effect=\"non-scaling-stroke\"><\/path><\/svg><\/div>\r\n                    <\/div>\r\n                    <div class=\"accordion-content list-container\" style=\"display: none;\"><ul>\n<li>Prices per person\/night incl. VAT <\/li>\n<li>Excluding local tax \u20ac 2.30\/person, mobility tax \u20ac 0.50\/person (from May 2025) and service charge \u20ac 0.90\/person<\/li>\n<li>Apartment: plus final cleaning <\/li>\n<li>Room: Single room surcharge 30%<\/li>\n<li>Save when booking directly via our homepage!<\/li>\n<li>Long Stay Discount &#8211; minimum stay 10 days (except high season)<\/li>\n<li>Early Bird Discount (up to 120 days before arrival, outside high season, cannot be canceled)<\/li>\n<\/ul><\/div>\r\n                <\/div>\r\n                    <\/div>\r\n      \r\n\r\n                <a href=\"\/en\/rooms\/\" class=\"badge-btn green\">\n            <div class=\"badge-circle-inner\">5%<\/div>\n        <div class=\"badge-circle-outer rotate\"><\/div>\n    <\/a>\n    \r\n    <div class=\"icon-container \">\r\n            <\/div>\r\n<\/section><\/div>\n\n<div class=\"lazyblock-headline-text-accordion-1Editg wp-block-lazyblock-headline-text-accordion\" id=\"buchungsinformationen\">\r\n<section class=\"headline-text-accordion full-width-grid position-relative pt-large pb-large mt-none mb-none bg-default\">\r\n            <h2 class=\"headline text-center\">Booking information<\/h2>\r\n                    <div class=\"accordion\">\r\n                            <div class=\"accordion-item active\">\r\n                    <div class=\"accordion-title\">Cancellation conditions <\/div>\r\n                    <div class=\"accordion-content\"><p>We adhere to the cancellation conditions of the General Terms and Conditions of the Austrian Hotel Industry as amended in 2006.<\/p>\n<p>&#8211; Up to 3 months before arrival &#8211; no cancellation fee<br>&#8211; 3 months to 1 month before arrival &#8211; 40% cancellation fee<br>&#8211; 1 month to 1 week before arrival &#8211; 70% cancellation fee<br>&#8211; In the last week and no show &#8211; 90% cancellation fee<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Check-in \/ Check-out times<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>You can check into your room between 16:00 and 20:00 on the day of arrival. If your arrival is outside these times, please let us know in good time. On the day of departure, we ask you to vacate the room by 10:00 a.m. so that we can prepare it for the next guests.  <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Cancellation insurance<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We recommend that you take out cancellation insurance with our partner Europ\u00e4ische Reiseversicherung.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Payment methods<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We accept cash, Maestro cards and credit cards (Mastercard and Visa). Please note that a surcharge of 1.6% will be charged for credit card payments. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Group booking<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>For special requests or for larger groups, please contact us by e-mail or telephone.<\/p><\/div>\r\n                <\/div>\r\n                    <\/div>\r\n     \r\n    \r\n            <div class=\"icon-container top-left\">\r\n            <img loading=\"lazy\" decoding=\"async\" width=\"551\" height=\"380\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/deine-reise-beginnt-hier-en.png\" class=\"attachment-full size-full\" alt=\"Designelement Englisch: Discover your journey here!\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/deine-reise-beginnt-hier-en.png 551w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/deine-reise-beginnt-hier-en-500x345.png 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/deine-reise-beginnt-hier-en-300x207.png 300w\" sizes=\"auto, (max-width: 551px) 100vw, 551px\" \/>        <\/div>\r\n    <\/section><\/div>\n\n<div class=\"lazyblock-headline-text-accordion-Z1eS6bG wp-block-lazyblock-headline-text-accordion\" id=\"faq\">\r\n<section class=\"headline-text-accordion full-width-grid position-relative pt-large pb-large mt-none mb-none bg-light-gray\">\r\n            <h2 class=\"headline text-center\">FAQ &#8211; Questions and answers<\/h2>\r\n                <div class=\"text-container text-center justify-self-center\"><p>Here you will find answers to the most important questions about your stay at the smartHotel Dorfgastein &#8211; from room details to wellness and culinary delights.<\/p><\/div>\r\n                <div class=\"accordion\">\r\n                            <div class=\"accordion-item active\">\r\n                    <div class=\"accordion-title\">Can I change\/cancel my booking?<\/div>\r\n                    <div class=\"accordion-content\"><p>Of course you can change or cancel bookings. However, please note our cancellation conditions. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Can I have my towels changed?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The hand and bath towels in the rooms are changed every second day of your vacation. Should you require an additional change, we will charge a small fee for this. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Are bathrobes and slippers available?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We have a small number of bathrobes available for hire at the hotel, but recommend that you bring your own if required. Unfortunately, we do not have bathing shoes. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there a hair dryer?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Each bathroom is equipped with a hairdryer.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">How are the rooms equipped?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>All hotel rooms are equipped with balcony, bathroom with shower or bathtub &amp; WC, room safe, free WLAN, radio reception, telephone &amp; cable TV and high-quality flat screen.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there WLAN in the Smarthotel?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The entire <em>Smarthotel <\/em>is equipped with WLAN and can be received in every room.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there an iron \/ ironing board?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Please contact the reception if you need an iron\/ironing board.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Does the Smarthotel have a children&#8217;s playroom?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Yes, there is a children&#8217;s playroom with a large screen, DVD player and board games in the basement of the smartHOTEL.<\/p>\n<p>&nbsp;<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Can you do laundry?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Unfortunately, we do not offer laundry facilities.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Where can I park?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The smartHOTEL has its own large parking lot near the cable car (approx. 300 meters away), which our guests can use free of charge. For arrivals and departures or for loading and unloading, you can stop directly in front of the hotel.<br>Free parking is available for our apartment guests directly at the Egger Wirt.  <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there an elevator in the hotel?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Yes, the smartHOTEL is equipped with an elevator.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Where is the nearest ski rental?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The nearest ski rental is directly at the valley station of the Gipfelbahn Fulseck at Sport Egger in Dorfgastein. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Where is the nearest ski school?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>You will find the Holleis Ski School and Angerer Ski School in Dorfgastein in the immediate vicinity of the hotel. For more information and prices, please visit the respective ski school websites. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Where can I buy ski passes?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We recommend that you buy your ski ticket online in advance to benefit from the early bird discount. Of course, you can also buy your tickets conveniently on site! You can find the ticket store online <a href=\"\" target=\"\" rel=\"\">here<\/a>.  <\/p>\n<p>&nbsp;<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is the wellness area only for hotel guests?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Yes, our wellness area is reserved exclusively for guests of the Smarthotel to ensure a relaxed and peaceful atmosphere.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">How can I make an appointment for a massage?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Massages are available on request. Please contact reception in good time so that we can organize an appointment for you. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">When is the restaurant open? And do we need to make a reservation? <\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Our restaurant is open daily at the following times:<br><strong>Breakfast:<\/strong> 07:30 to 09:30<br><strong>Dinner:<\/strong> 18:00 to 21:00<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there a pool in the hotel?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>No, there is no pool at the Smarthotel. Instead, our guests enjoy free admission to the Dorfgastein solar pool in summer. The solar pool is open from May to September.  <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">How is the wellness area in the Smarthotel equipped?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Our wellness area offers you a sauna, a steam bath, an infrared cabin and a relaxation room &#8211; perfect for relaxing after an active day in the mountains. Use is free of charge for our guests. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Where can I have lunch?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Our Egger Wirt restaurant is available for \u00e0 la carte dishes at lunchtime. It is located just a few meters from the Smarthotel. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">What does half board include?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>In addition to our breakfast buffet, half board includes a varied 3-course menu in the evening with starter, main course and dessert. We attach great importance to fresh, regional ingredients. <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">What to do in case of intolerances?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We pay attention to your individual needs. Please let us know about any special requirements before you arrive so that we can prepare appropriate options for you. Our team will ensure that you can enjoy a carefree stay.  <\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">How far away is the nearest cable car?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The valley station of the Fulseck summit lift of the Dorfgasteiner Bergbahnen is only 300 meters away from the smartHOTEL &#8211; ideal for winter sports enthusiasts and hiking fans.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there a supermarket nearby?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>The Spar supermarket can be reached on foot in 3 minutes.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">How often are the rooms cleaned?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Our hotel rooms are cleaned every two days.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Can I take my pet with me?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>We accept pets in our Smarthotel, but allow us to charge an additional fee of \u20ac 12.00 per pet\/per day.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">When is the reception open?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Our reception is open daily from 07:30 to 21:00.<br>We reserve the right to adapt our reception to requirements, especially in the off-season.<\/p><\/div>\r\n                <\/div>\r\n                            <div class=\"accordion-item\">\r\n                    <div class=\"accordion-title\">Is there a shuttle service?<\/div>\r\n                    <div class=\"accordion-content\" style=\"display: none;\"><p>Yes, we offer a shuttle service. Please note that there is an additional cost for this service. For more information, please contact us by e-mail or telephone.  <\/p><\/div>\r\n                <\/div>\r\n                    <\/div>\r\n     \r\n    \r\n            <div class=\"icon-container top-right\">\r\n            <img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"504\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/noch-fragen-en.png\" class=\"attachment-full size-full\" alt=\"Designelement Englisch: Need help?\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/noch-fragen-en.png 400w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/noch-fragen-en-397x500.png 397w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/noch-fragen-en-238x300.png 238w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/>        <\/div>\r\n    <\/section><\/div>\n\n<div class=\"lazyblock-newsletter-ZvlycK wp-block-lazyblock-newsletter\" id=\"newsletter\">\n<section class=\"newsletter full-width-grid mt-none mb-none\">\n    <div class=\"media-container position-relative bg-\">\n        <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"948\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter.jpg\" class=\"position-absolute\" alt=\"Briefumschlag\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-500x185.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-1024x379.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-300x111.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-768x284.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-1536x569.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/12\/bg-newsletter-2048x758.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>            <\/div>\n    <div class=\"content-container d-flex flex-column align-items-center mt-large mb-large\">\n                    <h2 class=\"headline text-center\">Holiday mail from the Alps<\/h2>\n                            <div class=\"text-container text-center\"><p><strong>Subscribe to our newsletter now!<\/strong><\/p>\n<p>Wanderlust in your mailbox? Subscribe to our newsletter and be regularly surprised with travel tips, exclusive deals and inspiration. Look forward to vacation vibes that make you want more. Sign up now and plan your next dream vacation!   <\/p><\/div>\n        \n        <form method=\"post\" action=\"https:\/\/flow.cleverreach.com\/fl\/2989a789-b30b-42a9-a1f8-3a8112058994\/confirm\" class=\"newsletter-form\" target=\"_blank\">\n            <input type=\"text\" tabindex=\"-1\" aria-label=\"email_confirm\" aria-hidden=\"true\" autocomplete=\"false\" style=\"display:none !important;\" class=\"cr-nope\" name=\"email_confirm\">\n            <div class=\"cr-web-wrapper bgcolor-1\">\n                <div class=\"cr-web-row bgcolor-2\">\n                    <div class=\"cr-text color-2\">\n                        <div class=\"cr-web-form\">\n                            <label for=\"email\" class=\"required\">E-Mail:<\/label>\n                            <input id=\"email\" type=\"email\" placeholder=\"\" name=\"email\" required=\"\">\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"cr-web-wrapper bgcolor-1\">\n                <div class=\"cr-web-row bgcolor-2\">\n                    <div class=\"cr-web-form\">\n                        <button type=\"submit\" class=\"default-btn\">Sign up now<\/button>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/form>\n    <\/div>\n<\/section><\/div>\n\n<div class=\"lazyblock-headline-text-mountain-btns-bg-media-nmSuV wp-block-lazyblock-headline-text-mountain-btns-bg-media\">\r\n<section class=\"headline-text-mountain-btns-bg-media full-width-grid position-relative mt-large mb-none content-left btns-top-right bg-\">\r\n                        <div class=\"media-container position-relative\">\r\n                <img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"731\" src=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt.jpg\" class=\"position-absolute\" alt=\"Wald mit See und H\u00fctte im Hintergrund\" srcset=\"https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt.jpg 2560w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-500x143.jpg 500w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-1024x292.jpg 1024w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-300x86.jpg 300w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-768x219.jpg 768w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-1536x439.jpg 1536w, https:\/\/www.smarthotel.at\/wp-content\/uploads\/2024\/11\/kontakt-wohin-jetzt-2048x585.jpg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>                            <\/div>\r\n                <div class=\"content-container\">\r\n                    <h2 class=\"headline\">Where now?<\/h2>\r\n                            <div class=\"text-container fw-700\"><p>We have much more to offer &#8211; the feast for the eyes is not over yet! Click in now and discover all the facets of our hotel! <\/p><\/div>\r\n            <\/div>\r\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1074.016 47.104\" class=\"mountain-md mountain-md-left draw-animation\">\r\n  <path class=\"line\" d=\"M358.771,2526.163l69.7-.7,13.711-23.494,13.9,24.194,21.252-40.733,21.283,40.733,13.788-24.194,13.888,23.494h36.252s701.172.7,870.229.7\" transform=\"translate(-358.756 -2482.188)\" fill=\"none\" stroke=\"#707070\" stroke-width=\"3\" vector-effect=\"non-scaling-stroke\"\/>\r\n<\/svg>                <div class=\"btns-container d-flex flex-gap\">\r\n                            <a href=\"https:\/\/www.smarthotel.at\/en\/rooms\/\" class=\"default-btn\" aria-label=\"Rooms\">Rooms<\/a>\r\n                            <a href=\"https:\/\/www.smarthotel.at\/en\/rooms\/#pauschalen\" class=\"default-btn\" aria-label=\"Offers\">Offers<\/a>\r\n                            <a href=\"https:\/\/www.smarthotel.at\/hotel\/\" class=\"default-btn\" aria-label=\"About us\">About us<\/a>\r\n                            <a href=\"https:\/\/www.smarthotel.at\/en\/contact\/#faq\" class=\"default-btn\" aria-label=\"FAQs\">FAQs<\/a>\r\n                    <\/div>\r\n    <\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Non-binding enquiry Send us your non-binding inquiry! Simply fill out the form and we will send you a suitable holiday offer. We look forward to hearing from you!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"room-gallery-portrait":"","room-price":"","room-details":"%5B%5D","room-key":"","footnotes":""},"class_list":["post-2064","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact smartHOTEL Dorfgastein - We are here for you<\/title>\n<meta name=\"description\" content=\"Questions about your stay? Contact us by phone, e-mail or form. The smartHOTEL in Dorfgastein - your perfect vacation starts here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smarthotel.at\/en\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact smartHOTEL Dorfgastein - We are here for you\" \/>\n<meta property=\"og:description\" content=\"Questions about your stay? Contact us by phone, e-mail or form. 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